plan. if you incur incurred multiple s exens expenses, you will be compensated. one thing i am hearing from a lot of passengers is how difficult it is to get hold of a real live person when you call jetblue. one woman saying to me she ended up calling jetblue 30 times. take a listen. we had a flight at 10:00. thought it was cancelled. we tried to call jetblue. they wouldn t answer. they kept hanging up on us. saying your call is going to end now. they hang up. 30 calls later, i just gave up. we finally tried like one time last night around like 7:00 and they finally answered the phoning but it was an hour and a half wait on the phone. jetblue saying they have had trouble with their automated system, so if you re rebooking,
date those payments could be restored? i know this is a big if. if congress agrees to do so. that is a big if, brooke. the house of representatives, it s not clear if speaker boehner is willing to take up the bill at all. i suppose the answer would be theoretically in a week or so, but speaker boehner has said that the bill needs to have a, some sort of effort at job creation, which i believe would be in his view tax cuts or cutting, eliminating some regulations that he says are preventing job creation. and also what are called in washington, d.c. pay fors. if this costs six billion dollars, how are you going to pay for it. cuts in other areas of the government. this bill does not have pay fors and does not have a component in terms of job creation, so it doesn t meet speaker boehner s requirement. so this needs to go through the house, and i don t see any way that it s going to in its current state. so that s a lot of caveats
that it s not just jetblue that s experiencing these disruptions. it s other airlines, too, but jetblue does have a lot of airplanes that do depart from the new york area. jetblue will be holding a media conference at the bottom of the hour. do we have any clue how they plan to defend what s been going on? reporter: right now they re saying they do intend for operations to resume back to normal at 3:00. we re not sure if that s going to happen because there are still some delays. but jetblue has been dealing with specific criticism because they re the only airline that blamed the new faa rules that require pilots to have more r t rest. they ve had two years to undergo those changes and other airlines haven t used it as an excuse. so they have been facing some flak for that. we ll see if anything does happen. thank you very much. at laguardia, chances are the windchill is unbearable.
that [ bleep ] on the tape? we can play it again. i heard him say it. okay. he didn t say it with the screeching voice that he did, o, sir. he just sort of said [ bleep ], right? yes, sir. did he the way he said it, not the way mr. delarionda said, let s speak more the way my client said [ bleep ]. did that give you any cause for concern as for the way he said it? no, sir. didn t show any ill will, hatred or spite when he satisfied [ bleep ] always get away, did it? if i may, not towards the individual. it seemed more like a generalization. i know. it s a lot of bleeping. there s a reason for this. we re cnn. there s a reason why we re talking about this colorful language and also the tone that was used on behalf of george zimmerman which is the point mark o mara was trying to make.