information. people started finding out what was going on ob social media and, jim, as you know as well as anyone else, social media isn t always accurate. a lot of incorrect, inaccurate information on social media that spurred some of that confusion inside the airport. jim? yeah. no question about it, nadya. this is the busiest travel time of the year. we re heading into the thanksgiving day holiday coming up in a few days from now. obviously the parent s going to be packed with people and to have something like this happen, you know it is obviously going to grind things to a halt for a little while. even though there s no active threat to the public now. this will have, i assume, a huge impact on travel in and out of that airport. had a ground stop at hartsfield that impacts flights and airlines potentially around the country a little while now? reporter: hi, ken. nadia, can you hear me?
back up and running. so maybe they re ambitious to think the next hour but the fact that you re seeing airplanes beginning to take off suggests they re able to limit this investigation to a certain area. this is a kind of thing that happens when, when you have disruptions. you need to close systems down. you need to have al review. we call them no regreets review. probably they are putting people through security again. you just want to be careful. there s no harm in delays at this stage. and then get people moving out. all right, julia, thanks for those insights. we re going to iron out the wrinkles in your senate and come b back signal and stand by. nadia joining us from the airport. pointing out to viewers, we re not sure how this accident s discharge occurred just yet, unless you have brand new information. we don t exactly have that at this point. that s how the airport is
reporter: hi. this is isabelle. can you hear people? lost nadia but cnn news source reporter isabella salas joining me now on the phone. pick up on the conversation we just left off with nadia. obviously, a chaotic situation there at the airport finally getting back to normal, but isabelle, you were on a plane when you heard an announcement by the pilot on your plane. tell us what happened? reporter: yeah. the pilot out of the blue just said, hey, folks. you might notice we re not going anywhere. reason for that is that there was an active shooter, and for your safety and everyone s safety we re not going to let you off of this plane until we figure it out. figure what is going on. obviously, thank god it didn t turn out to be an active shooter whatsoever but the damage is pretty much done, jim. massive panic and confusion. i m at the terminal where it happened and they re essentially herding everyone out of the terminal. massively pack crowded in the