The bad experience some fans had with the Bad Bunny 2022 tour onsale last week was due to a “huge volume” of demand, Ticketmaster says.
Fans vented on social media on April 15 as presale tickets for Puerto Rican trap rapper s “El Último Tour del Mundo 2022,” aka the Last World Tour 2022, went on sale through Ticketmaster. Many fans experienced long waits, and at least one crash of the Ticketmaster site, according to posts.
Tickets went on sale to the general public on April 16.
“We’ve missed the excitement and buzz of a busy onsale, and appreciate everyone’s patience as we managed the huge volume Bad Bunny generated to get a record number of tickets into fans’ hands,” said a Ticketmaster rep to the USA Today Network New Jersey in a statement. “Bad Bunny reminded us all of how much the live experience matters to fans, and we are thrilled to see such strong demand for live music.”