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Artificial intelligence (AI) technologies are unlocking new opportunities for brands and retailers to push the boundaries of online shopping and customer experience. As global retailers are expected to spend $7.3 billion on AI this year and the global market for AI software is expected to reach $126 billion by 2025, AI presents many benefits and opportunities within the context of the eCommerce industry including more targeted marketing and advertising, increased customer retention, efficient sales processes, better product development, and innovative shopping experiences.