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Empathetic leadership has always been important. But it really matters right now. The COVID-19 pandemic and all of its fallout have created extreme, accelerated change in a very compressed time frame. Employees lives at work and at home have been turned upside down. All of this has been very hard on their mental and emotional health.
It s tempting to think, Well, things are starting to open up now, and life is getting back to normal. We made it through, so let s get back to business as usual. What you may not realize is that employees may still be suffering. For some people, the stress and anxiety may just now be catching up to them. In many cases, businesses are still trying to figure out how to move forward. (Come back to the office? Keep working from home? Move to a hybrid approach?) This means employees are having to navigate even more change.