her family. a sister of one of channel 7 s sandra dawson who i know and i have friends, a mother of three, john. reporter: as flowers replaced on one of the thoroughfares, the process of healing begins, one embrace at a time. anna karin, cnn, sydney. in the meantime, more come to light. greg park gave a view of the cafe that made their life-saving job that much easier. he s a camera man for 7 news in aus tail ya that looks out on to the lintd cafe. he monitored with a sniper in position in the office ready to fire. greg parker takes it from there. the way the patience showed, a tried and proven methods of how to get the best possible result and that was constantly being relayed to us.