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For the hospitality industry, struggling to recover, it’s a moment of reckoning Janelle Nanos © Jonathan Wiggs/Globe Staff Rachel Miller Munzer, a co-owner of Mameleh s, is using PPP funds to raise wages and get rid of tipping.
After a year of forced dormancy, the restaurant industry is scrambling to get ready for an expected boom this summer. That means hiring back some of the thousands of workers who’ve been without jobs or steady hours over the past year because of pandemic closings and restrictions.
Yet despite a massive labor pool, some restaurants say they are having trouble finding people willing to return to the business. The pandemic, it seems, prompted some to reconsider life in an industry notorious for difficult working conditions.
When Does a Restaurant Become an Essential Business?
These owners bristle at the notion that they’re a luxury By Melissa McCart
Photo: Fieldtrip USA
These three restaurant owners pivoted like everyone else trying to survive the economic wallop of the pandemic, but rather than switch from a sit-down spot to a takeout model, adding groceries, or selling takeaway booze to stay afloat, they assessed how the pandemic was affecting their business and employees and looked to their communities to decide
how to pivot.
Their models point to a way forward for independent restaurants.
“Restaurants make sure the streets stay clean. They make sure crime stays low. They help make sure the agricultural system runs. They employ a lot of people, not just in our direct industry,” said JJ Johnson, owner of Fieldtrip in Manhattan. Read: Restaurants like these are focusing on partnerships that help feed communities and support farmers who need it most.
As new year turns, minimum wage climbs
Betsy Frederick is the owner of Raven Used Books on Old South Street in Northampton. Photographed on Wednesday, Dec. 30, 2020. STAFF PHOTO/KEVIN GUTTING
Betsy Frederick, owner of Raven Used Books in Northampton, helps a pair of customers at the shop on Old South Street on Wednesday, Dec. 30, 2020. STAFF PHOTO/KEVIN GUTTING
John Papas is the owner of Village Pizza on Union Street in Easthampton. Photographed on Wednesday, Dec. 30, 2020. STAFF PHOTO/KEVIN GUTTING
John Papas is the owner of Village Pizza on Union Street in Easthampton. Photographed on Wednesday, Dec. 30, 2020. STAFF PHOTO/KEVIN GUTTING
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