Officials to vote on Palm Coast Connect renewal, hear presentation on Jacksonville campus [The Daytona Beach News-Journal]
PALM COAST City Council members will vote Tuesday on whether to renew the nearly $176,000 licensing agreement for Palm Coast Connect, a 311 citizen engagement platform.
According to city officials, Palm Coast Connect has allowed for a more streamlined engagement between city staff and residents. Residents can access virtual town hall meetings and the business resource center; receive email notifications, alerts and public safety updates; as well as access virtual recreation programs and a list of other resources.
City Council approved the purchase of Salesforce licensing in December 2018 as the platform for Palm Coast Connect. The customer relationship management system, or CRM, was the harvest of a partnership between the city and Mayor Milissa Holland’s employer, Coastal Cloud. The city never exchanged money with Palm Coast-based Coastal Cloud and Holl
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