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User journeys of Syrian refugees receiving multi-purpose cash from WFP in Lebanon - April 2021 Format Executive summary The World Food Programme (WFP) in Lebanon supports the most vulnerable Syrian refugee households with unrestricted and unconditional multi-purpose cash (MPC) assistance. Through a series of qualitative interviews, this research explores the firsthand accounts of targeted recipients, from being informed about their inclusion and learning to use the card, to withdrawing and spending their assistance. The user journeys of MPC recipients documented here are marked by both positive and negative experiences. Naturally, recipients generally perceive their inclusion in the MPC caseload very positively. Recent changes in the process of validation that provide more flexibility are also reflected upon positively. The locations specified for validation, however, caused some confusion among recipients who were unsure about whether they could validate their identity at any Li

World food programmeLiban postCash unitedஉலகம் உணவு ப்ரோக்ராம்லிபன் போஸ்ட்பணம் ஒன்றுபட்டது