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Navigating Retail s New Reality: Omnichannel, Hyper-Personalization And Beyond
While AI has been touted by many as a silver bullet for addressing key challenges, it is not the only solution available and may not work for every retail company.
Maksym petruk
Customer service
Forbes technology council
Assessing your current infrastructure and needs
Engaging key stakeholders for
Comprehensive strategy
Leveraging in house data analytics
Optimizing for mobile commerce
Employee training for enhanced customer service
Insider intelligence
Optimizing data management with
Driven chatbots for personalized experiences
Preparing for
Stricter data
Culture of data privacy
Developing in house privacy expertise
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