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They Were Entitled to Free Care Hospitals Hounded Them to Pay

In 2018, senior executives at one of the country's largest nonprofit hospital chains, Providence, were frustrated. They were spending hundreds of millions of dollars providing.

New yorkUnited statesOrange countyProvidence alaska medical centerVanessa wellerLesa woodCharles grassleyLos angelesAlexandra nyforsMelissa tizonTaylor davisonPaulo aguirreMartin luther king jrMarkw eversonHarriet haffner ratliffeBev kolpin

They Were Entitled to Free Care Hospitals Hounded Them to Pay

With the help of a consulting firm, the Providence hospital system trained staff to wring money out of patients, even those eligible for free care.

New yorkUnited statesOrange countyProvidence alaska medical centerVanessa wellerLesa woodLos angelesAlexandra nyforsMelissa tizonTaylor davisonCharlese grassleyPaulo aguirreMartin luther king jrMarkw eversonHarriet haffner ratliffeBev kolpin

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