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DevRev Product-Led Support now available in AWS Marketplace

Las Vegas [US], December 2 (ANI/PRNewswire): DevRev, a company fostering customer-centricity by converging multiple departments around the end-user with a data, collaboration, and analytics platform, today announced the availability of its solution in AWS Marketplace. By purchasing DevRev through the AWS Marketplace, customers can now simplify procurement, leverage flexible and custom pricing, and consolidate DevRev spend with their AWS bill. The company plans to leverage cloud marketplaces to tap into the buyers' cloud budgets, unlock multiple paths to commerce, and build partnerships with businesses creating value on top of the DevRev platform. In the modern era of SaaS, partnerships take a new form, evolving from pure consulting and implementation hours to a more repeatable commerce with partner apps and plugins ("snap-ins"). B2B marketplaces, SaaS specifically, will mimic the consumer-grade app stores of the last decade, in terms of discovery, trust, and revenue share

DevRev announces the general availability of Product-Led Support, the first app built on its DevCRM platform

Palo Alto (California) [US], October 19 (ANI/PRNewswire): DevRev, a company bringing developers and engineers closer to customers, today announced the public launch of DevCRM: the only API-driven, developer-first customer relationship management (CRM) platform for product-led SaaS companies. In an era of all things product-led, DevRev's converged "DevCRM" platform brings together customer support conversations and tickets with developer issues and product enhancements. Today's companies spend hundreds of thousands of dollars to stitch together Slack channels, emails, and in-app widgets with support portals, product boards, and issue tracking software. Yet, these hand-crafted solutions often lead to subscription churn and low customer satisfaction. Tomorrow's design focused, customer obsessed companies will use product and user centric CRMs to ensure every employee delivers customer success. To realize this vision, DevRev today also announced the general availabili

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