Dubai: When moving out of an apartment, it is important to ensure that you hand back the unit to the landlord in good condition. Failing to do so can lead to losing your security deposit, in part or full. But what happens when you return the residential unit in perfect condition, but are still unable to get your deposit back? This was the query raised by a Gulf News reader.
He said: “I m writing to share my harrowing experience in recovering my security deposit from my previous real estate company. In spite of handing over the unit as received, the company has failed to return my security deposit of Dh4,500. I have been following up with them since October 2020 via email and Whatsapp and have personally visited their office on multiple occasions, but in vain. They simply declined to return the amount or even have a discussion.”