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image captionPeople returning to the UK from non-red list countries are required to quarantine for 10 days at home and take two Covid tests
Dozens of quarantined travellers left waiting for a £175 test kit delivery have complained about a government-approved supplier.
Latus Health has been accused of appalling service over delivery delays by people returning from abroad.
The firm, which is on the Government s official list of suppliers, blamed issues caused by the pandemic and postal delays.
Royal Mail said it was working hard to maintain a normal service.
People returning to the UK from non-red list countries are required to quarantine for 10 days at home and take two Covid-19 tests - one on day two and another on day eight - before they can leave.
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