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4 Ways To Increase Revenue With Installed Base Visibility By Ivan Moore, Jolt Consulting Jolt Consulting Group’s FTO article The Service Excellence Curve: Achieving Best-In-Class Service Delivery, described that one of the fundamental pillars of a best-in-class service organization is having a complete and accurate view of your installed asset base. While easier said than done, once accomplished a service organization can leverage their install base data to significantly increase revenues in four primary ways. Reduce Warranty Leakage Warranty claims are a significant cost line expense for most companies, for example, claims in the Medical X-Ray and Laser Equipment industry average of 1.7% of product sales. Warranty leakage is the portion of warranty claims where the company provides services that are assumed to be covered under warranty but fall outside the company’s entitlement scope. Having visibility into the installed asset and their specific warranty parameters will redu

Ivan mooreClass service deliveryService contract revenueConsulting groupConsulting group service excellence curveService excellence curveAchieving best in class service deliveryMedicalx rayLaser equipmentJolt consulting groupJolt consultingChief operating officerஇவன் மூர்வர்க்கம் சேவை டெலிவரிசேவை ஒப்பந்த வருவாய்ஆலோசனை குழு