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Lake Charles water customers unhappy with recent water bills
The city’s computerized estimation system is based on resident’s bills from the year prior. By Andrea Robinson | April 30, 2021 at 7:48 PM CDT - Updated April 30 at 7:49 PM
LAKE CHARLES, La. (KPLC) - Lake Charles city officials said they anticipate water bills for the month of May to be no longer estimated but be based off meter readings.
For many, utility bills after the storms have become a headache. Residents in Lake Charles have been voicing their concerns about their city water bills.
“It’s been almost a year and you’re still guessing at a bill. Like, what’s not working?” said life-long Lake Charles resident Theresa Tillman.
The Lake Charles Water Division, located in City Hall, received substantial damage during Hurricane Laura, destroying the city’s meter reading equipment.