nearly a year. i have cried many nights. like, thinking, where s my money? reporter: lacasse owns three properties in upstate new york. but the single mother and air force veteran is functionally homeless after falling on some hard times. lacasse says after notifying tenants they had to move out so she could move in, they simply stopped paying and stayed put. she and her daughter have been living out of her car and staying with friends. despite more than $23,000 in unpaid rent, lacasse can t force her tenants out because of state and federal moratoriums on evictions. i don t understand how they can give my private property to somebody to live for free. i bought that property, i fixed it up with my blood, sweat and tears. reporter: the policies were meant to protect vulnerable renters during the pandemic, but some property owners say they have become collateral damage. one thing that s very clear is, we have no housing safety net. reporter: vincent reina, a housing policy ex