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Southwest Airlines cancels thousands of flights as operational meltdown cascades

NPR's Leila Fadel speaks with aviation reporter Kyle Arnold of The Dallas Morning News about the impact from thousands of flight cancellations by Southwest Airlines.

Transcripts for CNN At This Hour With Kate Bolduan 20240604 16:19:00

and it is new year s eve and new year s day and could southwest return to normal after all of this? i don t think they ll ever go back to what they did before. they ve been dealing with this problem on and off for a year and a half. they had hoped that they would improve things over last couple of months but pilots and flight attendant were worrying this could happen again. and they ll definitely be some changes at headquarters and in their operating strategy going forward. and kyle, the scope of the southwest cancellations, i mean, it is staggering, right. because we re talking about 16,000 flights in about a week. you could just put that into per specu perspective for us and have other airline meltdowns been this bad? no, nothing of this magnitude. sometimes a year and a half ago, october 2021, there was 2,000 flights over a couple of days at southwest that was considered a

Transcripts for CNN At This Hour With Kate Bolduan 20240604 16:18:00

game. nick, appreciate your reporting from atlanta. thank you. with me now is kyle arnold, from the dallas morning news. kyle, good to see you. you have some new reporting, good news on southwest schedule. tell us more. yeah, if everything goes well today, southwest airlines has told employees that they hope to have a normal airline schedule up and running sometime on friday. now that all depends on if they could execute on all of their plans today. but we could kind of see a beginning of an end of this nightmare. maybe by the start of this weekend. but that huge backlog of humans, right, to get on airlines so we re not talking about everyone being able to rebook their flights, right? yeah. hundreds of thousands of people a day, and there is right, there is a line of people waiting to get on flights across the country. so it is going to be booksed fo days and days.

Southwest Airlines cancels thousands of flights as operational meltdown cascades

NPR's Leila Fadel speaks with aviation reporter Kyle Arnold of The Dallas Morning News about the impact from thousands of flight cancellations by Southwest Airlines.

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