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From left: Barath Shankar Subramanian, Abhinav Chaturvedi and Prayank Swaroop, partners at Accel
Image: Hemant Mishra for Forbes India
Chennai, circa 2011: Shekhar Kirani had sniffed an untapped opportunity. Kirani, who joined global venture investment firm Accel as a partner the same year after stints with two Silicon Valley-based startups, knew the nuances and magic of the subscription business. Both his former companies (LightSurf and StarFish) made loads of money and got eventually sold to Motorola and VeriSign. So when the young venture capitalist (VC) started hunting for his maiden investment, SaaS (software as a service) turned out to be his first segment of choice. He zeroed in on Freshdesk, a SaaS-based social customer support startup co-founded by Girish Mathrubootham and Shanmugam Krishnasamy in 2010. “I knew what SaaS meant, and how powerful subscriptions could be,” he recalls.
Onsitego sees rise in demand for repair, servicing of appliances
Mumbai-based Onsitego which offers after-sales services including repairs, annual maintenance, and extended warranty for appliances plans to become a one-stop shop for all customer needs. December 23, 2020 / 08:37 PM IST
After-sales servicing and appliance maintenance service provider Onsitego has seen a rise in demand for repair and servicing of appliances amidst the COVID-19 pandemic.
In an interaction with
Moneycontrol, Kunal Mahipal, Founder and CEO of Onsitego, said unlike the other industries that got hit due to the lockdown, appliances category did not see an impact.
“In the initial days since we couldn’t visit customer homes due to strict lockdown so we would do video-calls with customers for basic repairs. Through these calls we were able to help them carry out basic repairs for water purifiers and air conditioners,” he added.