welcome kobe brooks. the look on your face, when the manager of one of the stores was asking those ladies to put their face down in the beans. it didn t look like you were happy about that. i was not happy at the time. i m still not happy today. mike: now, that was not one of the company-owned stores, it was a franchise store. it was a franchise, yes. mike: you were not happy. what did you say to the guy. he didn t know you were a ceo. he had no idea, and i didn t talk to him after the segment was done and brought all the people that i worked with back to the corporate office and i unveiled this as to what i was doing, who i was and at that point he was a little shocked, but at the time at the store, i wasn t able to tell him who i was, but you know what, the franchise store and that s by me going to somebody s house and trying to discipline someone else s children. it was a difficult situation, i do control the brand worldwide in 26 different countries, however, on a day-to-da