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FNB the most liked bank, according to banking sentiment index

All the banks, apart from Capitec, have trended upwards in net sentiment since 2018 thanks to clever social campaigns

Knowler consumerComment policyStandard bankDiscovery bankAfrican bankSouth african banking sentiment indexSarah lambSouth africaReaking newsSunday timesHe timesUsiness timesShisa live

WENDY KNOWLER | Shrinkflation is not in your head: you re getting less than what you paid for

But wait until you hear about a related but more sinister phenomenon called ‘skimpflation’

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WENDY KNOWLER | Being hounded by debt collectors? Here s what to do

The Debt Collectors Act provides the indebted with a number of rights, but consumers have responsibilities too

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WENDY KNOWLER | How committed to customer relations are retailers?

It’s when things go wrong that companies and individuals show us how truly committed they are to customer relations.

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WENDY KNOWLER | What is your credit score? Check You may have been inadvertently blacklisted

Credit bureaus recommend people should register to receive such reports, which could save them a lot of time, not to mention heartache

Knowler consumerSunday timesComment policyCredit ombudWendy knowlerSouth africansNational credit regulatorCredit report plus alerts amp scoreMy credit checkReaking newsSunday timesHe timesUsiness timesShisa live

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