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Obsidian Control Systems adds Technical Support and Training Specialist to growing global team

Obsidian Control Systems adds Technical Support and Training Specialist to growing global team
etnow.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from etnow.com Daily Mail and Mail on Sunday newspapers.

Daniel boernerMatthias hinrichsKnowledge centered serviceObsidian control systemsTechnical supportTraining specialistControl systemsAcuity brands

Obsidian grows technical support team

The online home of Light & Sound International - the entertainment technology monthly. Daily News, Video Hub, Events Listings, Marketplace, Recruitment.

United statesDaniel boernerMatthias hinrichsKnowledge centered serviceControl systemsAcuity brandsObsidian control systemsL amp siVideo hubEvents listings

Provance® Releases Major Update to ServiceTeam® ITSM Enterprise

Gatineau, Quebec (PRWEB) March 31, 2023 (Gatineau, Quebec /) Provance® today announced a major update release of ServiceTeam® ITSM Enterprise, which has

Roger labelleService definitionsService catalogA service configuration definitionService impact analysisKnowledge centered serviceService mappingService deskProvance services platformResearch centerService deliveryProductivity panesEvent managementProduct managementAzure monitorN ablen central

Top 3 IT Service Management Misconceptions

Searching for the right IT Service Management tool? Here are three common ITSM misconceptions and what to look for to improve your service delivery.

It service managementEnterprise service managementUniversity of south dakotaBuilding outa knowledgeShould be complexBrand nameKnowledge baseKnowledge centered serviceSouth dakotaSingle platform approachProject managementIntegration doesn tProject portfolio managementIt service management misconceptionsItsm tool

Reducing the Drain on the IT Service Desk

Public-sector IT leaders are looking to reduce drain on IT service desk resources; volume and complexity is a challenge. Learn how this is being addressed in the city of Avondale, Ariz.

Jeff scheetzKnowledge centered serviceHuman resourcesCustomer spotlight

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