she tracked him down in pennsylvania. he lives in pennsylvania but his father in law lives down the block and agreed to mail the dog tags back to him. a friendly waitress wins over a kind patron. the customer leaving $1,000 in a tip for the waitress and 500 for a woman sitting nearby. the manager refused to give the waitress the cash. shana brown is joining me live. she s the waffle house waitress with the smile. tell everyone why you could not get the $1,000 tip? well, basically the manager explained to me that substantial amount of tips like that according to waffle house, they have to be withheld and refunded back to the customer in case there s a dispute about it.