successful, coat checks needed a 21st century makeover. he was making a lot of money. i made $50,000 in the last four months. let s sit down. let s map this out. so, yeah, he was doing really well. you have to find a way to replicate his process. in order to do that is through technology. through his time at kilroy s, derek knew all the kings in the process, forgotten coats, lost tickets, the fact so many people have black jackets, and the crush of people at closing, all wanting their coats back at exactly the same time. people don t understand how stressful it is for coat checkers. we built something that makes it easier, not only allows me to track everything, but to use it. turns out he could, a coat check for today s customer. one that runs on a phone or tablet. takes photos of the jackets as they are checked in, and tracks each hanger with a q.r. code, and for the customer, no more