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/PRNewswire/ The "The Changing State of Retail Customer Care" report has been added to ResearchAndMarkets.com s offering. This insight looks at the changing.

Laura woodE st office hours callImpact on technology investmentsKey business goals all industriesCompany profileOffice hours callRole of theRole of the retail contact centerChanging stateRetail customerTopics coveredRetail customer careTop three strategic imperativesOpportunities fuelGrowth pipelineDigital transformation investment