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Waikato DHB cyber attack: Sense of violation over data hack claim
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New Zealand hospital faces second week of disruption after major cyber attack
It is not clear who carried out last week’s attack on Waikato hospital, which downed computers and phone lines
Staff at New Zealand’s Waikato hospital are having to use pen and paper to keep track of patients after last week’s cyber attack. Photograph: John Kershaw/Alamy Stock Photo
Staff at New Zealand’s Waikato hospital are having to use pen and paper to keep track of patients after last week’s cyber attack. Photograph: John Kershaw/Alamy Stock Photo
Sun 23 May 2021 22.15 EDT
A major New Zealand hospital faces a second week of disruption as it struggles to fix its computer system following a massive cyber attack.
That translated to 299 surgeries which went ahead, whereas 60 were cancelled, the DHB said.
MARK TAYLOR / STUFF
Waikato DHB bosses give an update on how they are dealing with a cyber attack. Nearly 3400 outpatients appointments were planned for the same period, and 2776 of them (82 per cent) went ahead. Over those same four days, 602 appointments were cancelled. “To manage workloads and ensure patient care, it has unfortunately been necessary to cancel a number of specialty outpatient clinics,” the statement said. Those cancelled for Monday were: cardiology, vascular, endocrinology, older persons and rehabilitation, and radiation therapy, according to the DHB website. Other outpatient clinics were going ahead but could be at reduced capacity, the site said.
MARK TAYLOR / STUFF
Services will be brought back online in a careful and phased approach, Waikato DHB bosses say. This video was first published on May 23, 2021. “It’s not like we’re going to flick a switch and it’s going to start again.” The IT outage made some jobs vastly more consuming for staffers, who are pulling out the stops. “Instead of documents being able to be emailed from one department to another, [a clinical nurse specialist] has walked something like 10 kilometres in a day, just hand-delivering the referrals and other medical documentation,” executive director of hospital and community services Chris Lowry said.
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