Creepy drive-through grotto an absolute fiasco
Published
Families have demanded refunds from a shambolic drive-through Santa s grotto after queuing for hours.
It opened on Friday night and promised a 1km (0.6 mile) sparkling light trail through the grounds of Taverham Hall, near Norwich.
The event s Facebook page was later flooded with complaints about traffic chaos, creepy performers who scared children, and Poundland gifts. It was an absolute fiasco from start to finish, said visitor Louise Purdy.
Organiser We Make Events has been approached for comment.
People commenting on social media said they queued for up to three hours in rush-hour traffic, having bought tickets for a time slot.