Experience.com Launched Today – The World’s Most Impactful Customer Experience Platform
San Ramon, CA, Feb. 01, 2021 (GLOBE NEWSWIRE) SocialSurvey, the fastest-growing experience management technology company, today announced it has changed its name to Experience.com to reflect the evolution of the company and the simultaneous launch today of its new Experience Management Platform (XMP). Experience.com will be the new home of the world’s most impactful customer, employee, and product experience platform.
“In the six years since our team launched our inaugural platform and brand, SocialSurvey, we’ve seen how experiences can accelerate or destroy brand value and reputation,” said Scott Harris, founder and CEO of Experience.com. “Imperfect customer experiences cost businesses more than $75 billion every year. That’s why we have built a game-changing platform that enables customers to impact experiences before they become memories.”
Conversica Announces SOC 2 Type II Certification
Compliance illustrates company’s commitment to security and data privacy
FOSTER CITY, Calif., Jan. 26, 2021 (GLOBE NEWSWIRE) Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, today announced they have successfully completed a SOC 2 Type II audit. The company’s security policies, procedures and practices are now certified as SOC 2 compliant as established by the American Institute of CPAs (AICPA). As Conversica’s rapid growth continues, achieving SOC 2 Certification is not only a requirement for doing business with mid-market and enterprise companies, it is also an opportunity to reinforce our commitment to being good data stewards. Conversica undertook the 10-month process of becoming certified to ensure the security of customer data and systems, meeting the growing customer demand for third party validation of security claims. The audit,