The City of Grapevine says baristas have the perfect skill set to fill the openings they have. Author: William Joy (WFAA) Updated: 10:27 PM CDT July 28, 2021
GRAPEVINE, Texas 911 dispatch centers across North Texas are struggling to fill openings for the critical service.
“Most agencies are getting to where they’re reaching crisis levels,” Grapevine communications manager Kellie Hayney said.
Grapevine only has eight of its 14 dispatcher jobs filled.
“That’s detrimental obviously to any call center,” Hayney said.
They’re far from alone. Fort Worth says it has 90 call takers but still needs 35 more and Dallas has about 120 spots, but just 65 are filled.