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COVID vaccine appointments at the Spokane Arena fully booked in 25 minutes

COVID vaccine appointments at the Spokane Arena fully booked in 25 minutes
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CHAS Reopens Online Covid Vaccination Portal; Expects Another Rush Of Applications

Credit Doug Nadvornick/SPR Spokane’s CHAS Health is taking Covid vaccination appointments right now. The agency announced Monday that it expects to receive another 4,000 vaccine doses tomorrow and should be ready to begin another round of inoculations from Thursday through Sunday. Kelley Charvet, the chief administrative officer at CHAS, says, as with last week, when the online process crashed briefly, the provider expects a large number of people who want vaccines to try to get in quickly to make online appointments. “It is our hope, again, that, combined with increased resources toward technology and phones, that we’re going to have an improved user experience with all of our scheduling opportunities tonight. We may still experience some technical difficulties, but both CHAS and our vendors are making all adjustments necessary to be able to meet the influx of traffic, she said.

Thousands Seek Covid Vaccines At Spokane Arena Megasite

Credit Doug Nadvornick/SPR It took only about two hours for 3,000 people to sign up for Covid vaccines that will be administered at the Spokane Arena. On Wednesday, people logged onto the CHAS Health website and jammed its phone lines for their chance to claim one of site’s first 3,000 doses from the state. CHAS, which is doing the inoculations, says it received more than 60,000 online attempts in the first few hours after the online appointment site opened. That crashed the site. Kelley Charvet from CHAS says the phones were busy too, even though people were encouraged to make appointments online. Charvet says CHAS has fortified both the online and phone systems to handle more traffic. And she says the state Department of Health will soon offer help with people wanting to make appointments via phone.

Spokane s Covid Mass Vaccination Site Running Smoother Today

Credit Doug Nadvornick/SPR Day two of inoculating people at Spokane’s mass vaccination site at the arena has been less harried than day one. Kelley Charvet from CHAS Health, which is in charge of administering the vaccines, says fewer people were scheduled for appointments and the traffic on the streets leading into the arena was better controlled. She says three thousand people made appointments in about two hours through the provider’s online appointment portal. Nearly 1,200 received shots Wednesday, more than twice what CHAS had planned. “We, in the meantime, have been working with our vendor who provides the registration system to ensure that future go-live dates don’t have the same issues. Servers have been added, Charvet said. What happened in Spokane actually took down their service nationwide. So that the amount of traffic that was going through their system yesterday. It overwhelmed them completely.”

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