Keep Emotion News Today : Breaking News, Live Updates & Top Stories | Vimarsana

There’s no one single way to create a customer journey map. See how brands are approaching journey mapping today in strategic, emotional and goal-driven ways.

Mark levyStacy shermanService excellence partnersBaymard instituteCustomer experience professionals associationCustomer journeyVice presidentDigital experienceUsing customer journey mapsBetter customerMajor journeyCustomer expectationsChannel specific supportKeep emotionCustomer experienceEntire customer