Public sector entities are to be assessed by mystery shoppers as part of government’s Service Excellence Programmme. A mystery shopper is a person who poses as a real customer while evaluating the customer service provided by a company or.
Public sector entities have demonstrated “enormous improvement” in the use of various technologies to improve service delivery. Changes to the Auditor General’s Department and the Ministry of Justice’s Website, which caters to the visually impaired.
KINGSTON, Jamaica -The public will be able to benefit from a Government Service Mobile Fair on Friday, October 27 at Moneague College, St Ann, from 9:00 am to 4:00 pm.
The fair is being organised by t.
THE Cabinet Office and the Ministry of Industry, Investment and Commerce (MIIC) are working to formalise a framework to improve service delivery across all agencies of the Government.
This collab.
KINGSTON, Jamaica - Service excellence will be the focus of a two-day virtual conference being staged by the Jamaica Customer Service Association (JaCSA) from October 3 to 4.
The event, under the them.