Starting an independent business from scratch is no small featâso why would anyone give up a concept built from their blood, sweat and tears to convert to a franchise? Jon and Kari Murdock asked themselves that same question when considering whether or not to convert their Murdock Plumbing business in the valley of Kalispell, Montana, to a Mr. Rooter Plumbing, a Neighborly company. Neighborly has 28 service-based franchise brands with more than 4,500 franchises in nine countries.
âWe put so much time and energy into building our business and helping to make our name known in the valley as being a reliable, honest, quality plumbing business. We did not want to lose that,â Kari said. âJon also had a lot of pride in the fact that it was our name on the door and that meant a lot to him. We talked to the Mr. Rooter Plumbing representative quite a bit about how much say we would still have in the day-to-day operations of our business.âÂ