Airlines Aren t Making It Easy to Use Covid Credits
2 Airlines Aren t Making It Easy to Use Covid Credits
Many people have piled up vouchers for canceled flights in the past year, but redeeming them can be a real pain
published : 30 Dec 2020 at 04:00
2 Since the beginning of the pandemic, United customers who bought nonrefundable tickets and canceled were issued credits they can use only once. If they rebook for a cheaper flight, they lose the residual value. (Photo: Bloomberg)
A credit from a store is usually straightforward. A credit from an airline can be anything but: It s often hard to use, and you may never get back all your money.
Airlines Arenât Making It Easy to Use Covid Credits
Many people have piled up vouchers for canceled flights in the past year, but redeeming them can be a real pain Photo: Tim Robinson Dec. 28, 2020 11:02 am ET
A credit from a store is usually straightforward. A credit from an airline can be anything but: Itâs often hard to use, and you may never get back all your money.
With billions of dollars tied up in vouchers for a pandemicâs worth of canceled flights, some airlines have created new classes of vouchers. Some have new restrictions that limit their use and value.