this is what every doctor tells us, i ve never seen nothing like this before, in so many years of being a doctor. reporter: now this mother says she is running out of hope. more than anything, i just truly want somebody to say i ve seen this, i can help this family. i don t care where we have to travel. i don t i will go wherever we need to go. i ll do whatever i have to do. i just please want somebody to help my baby. that s all. we talked to some experts on this extremely rare condition. it s sometimes referred to as hemolacria, which is often linked to a blood clot, a benign tourism growth near the eye or maybe even an infection. in most cases the infection can be treated once the underlying cause can be determined. i m heidi collins. cnn continues now with tony harris. it is monday the 31st of it is monday the 31st of august. captions by vitac www.vitac.com here are the top stories in the cnn newsroom. we ask you please, please, please don t put your l