IN this 300th column (thank you, BusinessMirror, for this milestone!), I will touch upon a topic close to my heart as this has been a part of my work and advocacy on association management. The term kaizen is a fusion of two Japanese words that translate to “good change” or…
The Kaizen philosophy of continuous improvement has been adopted by many big companies around the world. So, how did it start and how does it differ from Six Sigma?