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In online business, opposites attract — and increase sales

A new study from the University of Notre Dame finds that consumers have a better experience and spend more on products and services when female clients .

South koreaAngela choiNotre dameKaitlin wowakNotre dame mendoza college of businessSungkyunkwan universityBarbara johnston university of notre dameUniversity of notre dameYoonseock sonPeople centric operationsRandomized fieldOperations managementMendoza collegeSara lumpkins associate professorBusiness analyticsCorey angst

Examining gender mismatch and bias in people‐centric operations

Examining gender mismatch and bias in people‐centric operations
phys.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from phys.org Daily Mail and Mail on Sunday newspapers.

South koreaAngela choiNotre dameKaitlin wowakNotre dame mendoza college of businessSungkyunkwan universityUniversity of notre damePeople centric operationsRandomized fieldOperations managementYoonseock sonMendoza collegeSara lumpkins associate professorBusiness analyticsCorey angstJoan mcgraw family collegiate professor

Trader Joe s recalls food with insects, metal, rocks Time to worry?

Trader Joe s has recalled crackers that may contain metal, cookies that may contain rocks and broccoli cheddar soup that may contain insects.

United statesNakia rohdeKaitlin wowakTeresa murrayDarin detwilerUniversity of notre dameCenters for diseaseTexas tamale company gourmet black bean tamalesEducation fundNortheastern universityTrader joeConsumer watchdogNotre dameDisease controlFlax seedsWindmill cookies

Are call center operators obsolete in the age of AI? Not so fast

When call center operators are experts at what they do, they can make better judgment calls than an AI alone.

United statesNicholas berenteKaitlin wowakNotre dameMendoza collegeHuman routingNorth american

Peloton Recalls 2 2 Million Bikes Over Seat-Related Fall, Injury Risks

Peloton recalled 2.2 million bikes over seat safety concerns. Here's what to do if you have one.

Coral gablesUnited statesKaitlin wowakJoe raedle gettyUs consumer product safety commissionNotre dame mendoza college of businessConsumer product safety commissionPeloton interactive incGetty imagesIssued following complaintsNotre dameMendoza collegeProduct safety commissionWhich models areNew seatSafety hazard

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