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In online business, opposites attract — and increase sales

A new study from the University of Notre Dame finds that consumers have a better experience and spend more on products and services when female clients .

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Examining gender mismatch and bias in people‐centric operations

Examining gender mismatch and bias in people‐centric operations
phys.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from phys.org Daily Mail and Mail on Sunday newspapers.

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Trader Joe's recalls food with insects, metal, rocks. Time to worry?

Trader Joe s has recalled crackers that may contain metal, cookies that may contain rocks and broccoli cheddar soup that may contain insects.

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Are call center operators obsolete in the age of AI? Not so fast

When call center operators are experts at what they do, they can make better judgment calls than an AI alone.

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Peloton Recalls 2.2 Million Bikes Over Seat-Related Fall, Injury Risks

Peloton recalled 2.2 million bikes over seat safety concerns. Here's what to do if you have one.

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