J.D. Power 2024 U.S. Insurance Digital Experience Study,SM released today, a strong majority of auto insurance websites and apps are doing a good job delivering on foundational functional capabilities, but far fewer are delivering the type of value-added services that set them apart from the pack.
Auto insurance websites and apps are doing a good job of delivering foundational functional capabilities, bringing in more customers than agents and call
/PRNewswire/ A new benchmarking report from Corporate Insight identifies State Farm, GEICO and USAA as top performers in digital experience, while finding.
/PRNewswire/ Corporate Insight, the leading provider of competitive intelligence and customer experience research to the financial services and insurance.