Stating that there was a deficiency in service and unfair trade practice, the commission additionally ordered the company to pay towards mental agony and litigation costs.
During the hearing, the bank admitted that it received two hacked emails within four days asking it to transfer the above amount to a third party, which it acted on without confirming.
Vikas V. Pathare, a senior citizen, had purchased a window air-conditioner of one-ton capacity, but found the air conditioner was not of good quality and emitting great noise and vibration from the beginning