BPSmart To Integrate Ipsidy s Trusted Biometric Identity Verification Services Into Its Digital Assistant ChatBot Platform streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.
10 May 2021 19:56 GMT
Ipsidy, a leading provider of an Identity as a Service (IDaaS) platform delivering a suite of secure, mobile, biometric identity verification and authentication solutions, and BPSmart, an innovative technology provider servicing the North American and Latin American markets, announced that BPSmart will deploy Ipsidy’s biometric identity verification services to verify each customer’s identity when interacting with their AI-Powered Chat-based Digital Assistant Platform.
Intelligent chatbot applications perform online sales, customer and technical support conversations via text or text-to-speech, in lieu of providing direct contact with a live human. Increased consumer demand for seamless self-service as well as the benefits of reduced operational costs and quicker customer query resolution, is accelerating chatbot adoption across the banking, insurance, and lending segments as well as with outsourced customer support providers. With expanded digital serv