CHICAGO, IL - Draper and Kramer, Incorporated, a national real estate services firm, is pleased to announce that 14 of its rental communities from its national management portfolio were named 2021 Resident Satisfaction award winners by SatisFacts, the multifamily industry’s premier authority on resident satisfaction and retention. In addition, 13 of Draper and Kramer’s rental communities won ApartmentRatings Top-Rated awards for resident satisfaction as measured by.