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Airlines testing touchless technologies to ease COVID-19 concerns
• 5 min read
Airline uses technology to create nearly touchless airport experience
American Airlines gives a first look at its biometric boarding process, which includes a camera scanning your face to confirm identity, to help improve safety and security during travel.American Airlines
As air travel hits record numbers since the pandemic began, U.S. airlines are testing and implementing new technologies aimed at reducing contact both with surfaces and with people.
American Airlines is currently testing biometric boarding at Dallas/Fort-Worth International Airport for some international flights. Instead of scanning a boarding pass, the traveler can scan their face at a kiosk that verifies their identity with U.S. Customs and Border Protection at the gate.
4 days ago
American Airlines customers returning to travel this spring will notice several changes to flights designed to make travelling as touch-free as possible.
“While fewer customers have travelled over the last year, our team used their time to go into overdrive developing, testing and implementing new ways to give customers more confidence and comfort when they travel,” said Julie Rath, vice president of customer experience and reservations, American Airlines.
“We’re ready to welcome customers back onboard with thoughtful, touchless technology that puts more control in their hands and makes their journeys more comfortable.”
Once they book customers can use the mobile health passport app, VeriFLY, to confirm they have fulfilled every travel requirement for their trip.
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