Since stay-at-home orders were activated throughout the pandemic, delivery services such as Waitr, DoorDash and Grubhub have skyrocketed in usage. However, certain delivery apps ask for as much as 30 percent out of a businessâ profit, which could potentially be harmful to small restaurants.
While some restaurants find that the benefits from delivery apps are worth the fees, the cost is the very thing that drove Judice Inn co-owner, Gerald Judice, away from Waitr.
âWhen we originally started with Waitr, we had a very positive experience. But once they were bought out, and their whole structure was changed, they were charging both sides, I felt, way too much. So, we decided to quit that service,â Judice said.