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Self-checkout is hurting customer loyalty, study says

Self-checkout is hurting customer loyalty, study says
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Self-checkout is hurting customer loyalty, study says

From theft to scanning errors, chains retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade.

United statesNew mexicoUnited kingdomDrexel universityJournal of business researchBusiness research

Customers have soured on self-checkout, and study shows proof

From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade.

United statesNew mexicoUnited kingdomDiscovery companyJournal of business researchDrexel universityWarner brosCable news network incBusiness researchNews networkPayment systemsElf checkoutMathematical proofRetail clerkGoogle checkoutFive below

Customers have soured on self-checkout, and a new study says there s proof

Customers have soured on self-checkout, and a new study says there s proof
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Journal of business researchDrexel universityBusiness research

Customers have soured on self-checkout, and a new study says there s proof

Customers have soured on self-checkout, and a new study says there s proof
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