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Back-Office Outsourcing Philippines: PITON-Global - Technology and CX as Game Changers

Back-Office Outsourcing Philippines: PITON-Global - Technology and CX as Game Changers
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John maczynskiRalf ellspermannCustomer experienceBig dataProcess automationMachine learning

Technical Support Outsourcing Philippines: PITON-Global - How cutting-edge tech is enhancing operating efficiency, CX, and lowering costs

In the rapidly evolving landscape of technical support outsourcing, PITON-Global is carving a niche for itself by harnessing cutting-edge technology to redefine efficiency, customer experience (CX), and cost-effectiveness. As a leading BPO advisory firm, PITON-Global is revolutionizing the technical support in the Philippines, setting a new benchmark in the industry.…

John maczynskiRalf ellspermannArtificial intelligenceMachine learning

Customer Support Outsourcing Philippines: Balancing Back-Office Efficiency With Front-Line Technical Support To Enhance CX

In the realm of customer support outsourcing, the Philippines has carved a distinctive niche. The unique balance between efficient back-office operations and

The philippinesJohn maczynskiRalf ellspermann

Customer Support Outsourcing Philippines: PITON-Global - Setting the new gold standard

The business world is rapidly evolving, and in this dynamic landscape, customer support is not just a function – it's a vital strategy for success. PITON-Global, a leading BPO advisory firm, is at the forefront of this evolution, redefining customer support outsourcing to the Philippines. Ralf Ellspermann, Co-CEO and CSO…

John maczynskiRalf ellspermann

PITON-Global awarded prestigious 2023 APAC Business Award

Firm Celebrated as a Leader in Contact Center Outsourcing in the Asia-Pacific Region. PITON-Global, an industry leader in business process outsourcing (BPO) advisory services, has been honored with the esteemed APAC Business Award 2023. This accolade cements its position as the leading BPO advisory firm in the contact center outsourcing…

John maczynskiLeader in contact centerFirm celebratedContact center outsourcing

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