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Canadian airlines use NDAs to keep a lid on passenger settlements

Canadian airlines use NDAs to keep a lid on passenger settlements
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Canadian airlines use NDAs to keep a lid on passenger settlements

Consumer rights advocates warn airlines trying to avoid setting legal precedents by keeping things quiet

British columbiaDominican republicKelly geraghtyJohn lawfordPeter fitzpatrickMaple ridgeGabor lukacsElizabeth patrickColleen dafoeCanadian transportation agencyPublic interest advocacy centreAir canadaCanadian pressAir passenger protection regulationsSylvie de bellefeuillePublic interest advocacy

Smoke screen : Canadian airlines use NDAs to keep a lid on passenger settlements

MONTREAL - Colleen Dafoe was at the Halifax airport last December with her husband and daughter when WestJet told her their trip was cancelled.

Dominican republicBritish columbiaGabor lukacsPeter fitzpatrickJohn lawfordMaple ridgeColleen dafoeKelly geraghtyElizabeth patrickCanadian transportation agencyPublic interest advocacy centreAir canadaCanadian pressAir passenger protection regulationsSylvie de bellefeuillePublic interest advocacy

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British columbiaDominican republicMaple ridgeGabor lukacsColleen dafoeElizabeth patrickPeter fitzpatrickKelly geraghtyJohn lawfordCanadian transportation agencyPublic interest advocacy centreAir canadaCanadian pressAir passenger protection regulationsSylvie de bellefeuillePublic interest advocacy

Smoke screen : Canadian airlines using NDAs to keep a lid on passenger settlements - National

Consumer rights advocates warn that confidentiality agreements amount to a power play by airlines to avoid setting legal precedents or letting word of payouts spread.

British columbiaDominican republicUnited statesPeter fitzpatrickAaron mcarthurMaple ridgeColleen dafoeGabor lukacsKelly geraghtyElizabeth patrickJohn lawfordAir canadaCanadian transportation agencyPublic interest advocacy centreCanadian pressAir passenger protection regulations