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70,000 connections are believed to be involved in the subscriber shift
O2 has moved its entire subscriber base from Chess Partner Services to DWS. Around 70,000 connections are believed to be involved.
O2 dealers with Chess accounts were told the news by Chess partner sales director Oliver Lofthouse.
Lofthouse joined Chess Partner Services in 2019 from Vodafone, where he was head of SME and converged sales.
His letter to partners said: “Following a review of their distribution channel O2 have taken the decision to terminate Chess’s trading contract on April 30 and consolidate… Digital Wholesale Solutions (DWS) have been chosen to take over the provision of services for approved stockists currently appointed by Chess.