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The Breakdown: It May Not Seem Obvious, But AI is Already Rewiring Global CX

CX providers find themselves in a mad scramble to properly understand and implement generative AI tech to their platforms. How are they progressing?

Q&A: Questioning the Economic Basis for G-AI Use Cases

AI veteran Joe Procopio shares his thoughts about the hype surrounding ChatGPT and other generative AI tools. Are they worth all the fuzz

Startup advertising 101: Four must-haves before you advertise your product

Now that Google and Facebook have (purportedly) stopped tracking their customers so invasively, how does a startup find their market in the big, broad digital world? Why advertise at all? Let's talk.

Next big wave in tech investing? Watch out for AI technology unicorns

Venture capital pros expect generative AI to be “highly” or “moderately disruptive” over the next five years with more than 70% believe a wave of AI-inspired “technology unicorns” is on the horizon. Check out the results of a new survey from Pitchbook.

Protagonist (your startup) vs antagonist (the empire): Tell investors how you will win

Editor’s note: Joe Procopio is the Chief Product Officer at Get Spiffy and the founder of teachingstartup.com. Joe has a long entrepreneurial history in the Triangle that includes Automated Insights, ExitEvent, and Intrepid Media. His columns are a regular part of WRAL TechWire’s Startup Monday package. +++ RESEARCH TRIANGLE PARK - Think about your investor pitch for a minute. Does

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