When the COVID-19 pandemic swept the country in early 2020 and emptied doctors offices nationwide, telemedicine was suddenly thrust into the spotlight. Patients and their physicians turned to virtual visits by video or phone rather than risk meeting face-to-face.
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While there are no hard-and-fast rules about when to opt for a telehealth visit versus seeing a doctor face-to-face, physicians offer guidance about when it may make more sense to choose one or the other.