Where to now? Post-pandemic government service delivery
By Russell Egan
Wednesday January 20, 2021
Ministerial offices are in turmoil at Parliament House. (Image: Adobe/Rafael Ben-Ari)
Recently, I was asked to share my advice at a Future Leaders Conference.
What lessons from 2020 did I have to give to the next generation?
Even with a career spanning more than 20 years across the private and public sectors, both here and abroad, nothing could have prepared me for the challenges of COVID-19.
Fortunately, we had been building the architecture at Services Australia that has ultimately seen us through one of the toughest times our community has ever experienced.